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Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://comlinkaustralia.com.au/


Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code,
  • City Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Comlink Australia uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Comlink Australia will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Disclosure Of Data

Legal Requirements

Comlink Australia may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Comlink Australia
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us: By email: info@comlinkaustralia.com.au

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Comlink Australia acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures, to Elders past, present, and emerging.

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Deborah Dixon

Executive Client Services

“I am inspired to pioneer a new way forward, challenging the way we think about aged care, and inviting you to reimagine a world class system for ageing in place. To lead with grace, creating environments where true participation can co-author our new story together”

Deborah is a dynamic leader driven by a passion for making a meaningful impact in people’s lives. With extensive experience in operations management, business transformations, and strategic programs, she continuously achieves success. Deborah’s strategic insight enhances workplace productivity and fosters exceptional quality of life outcomes for clients. 

With over a decade of leadership in community aged care services, Deborah’s journey began with a genuine desire to forge meaningful connections with elderly Australians. As a compassionate advocate, she believes in dignified aging, ensuring access to the highest standard of care for every individual. Deborah envisions a future where older Australians are empowered, independent, and connected, living their best lives to the fullest.

Michael Goulding

CFO

“I am motivated most by ensuring a thriving Comlink Australia exists sustainably for many years to come. I greatly appreciate the importance of independence, personal dignity and choice as we age, and believe the delivery of Comlink Australia’s compassionate, reliable and effective care and transport services to our elderly community is a necessity”

Michael is an accomplished Chief Financial Officer and Corporate Services Manager with a proven track record in the hospital, health, and aged care sectors. With years of hands-on experience, Michael has honed his expertise, becoming a valuable asset to Comlink Australia.

As our CFO, Michael leverages his proficiency in data modelling and business intelligence to drive organisational growth and efficiency. His keen eye for budgeting ensures optimal resource allocation, leading to improved financial performance.

Armed with a Bachelor of Science (BSc) (Hons) in Finance and Accounting from The University of Salford, Michael navigates complex financial landscapes adeptly. His risk management skills safeguard the organisation, while his ICT proficiency ensures seamless technology integration for operational productivity. Michael’s commitment to supporting his team and collaborating with stakeholders ensures regulatory compliance and secures funding for future growth.

Dirk Britz

COO

“I am motivated by knowing people feel safe. With respect to the aged care sector, this safety aspect aligns with the power that community-connection provides elderly people. I am proud that Comlink Australia’s services discourage isolation and loneliness, instead promoting opportunities for elderly members of our community to remain living their best lives as independently as possible.”

Dirk Britz, our Chief Operating Officer at Comlink Australia, is a seasoned leader renowned for his achievements in the health, wellness, and fitness sectors. Passionate about fostering high-performing teams and driving innovation, Dirk is dedicated to empowering individuals to lead healthier, more fulfilling lives. Throughout his career, he has championed positive change, guiding professionals to reach their full potential and creating dynamic, motivated teams. 

With a solid academic background including a BA in Human Movement Science and Business Management from the University of the Free State, Dirk combines his expertise in operations management with a deep understanding of human potential. His qualifications from the Australian Institute of Company Directors and Harvard Business School further enrich his strategic approach. Dirk’s commitment to Comlink Australia’s vision of supporting clients to live and age well aligns perfectly with his belief in the importance of health and wellness across all generations. 

As COO, Dirk’s compassionate leadership drives our organisation’s mission forward, ensuring we achieve our goals while making a positive impact in our clients’ lives and communities.

Liam Mayo

CEO & Managing Director

“I believe that the measure of the success of a society is how well it ages, how it supports and cares for people as they age. I also believe that this is all about culture, and that Australia needs to reimagine what it means to ages in our homes and in our communities. I am proud to be leading this conversation at Comlink Australia.”

Liam, our CEO and Managing Director at Comlink Australia, is deeply committed to driving meaningful social change. He envisions a future where Australians live and age with dignity and trust, reimagining traditional approaches. Liam’s approachability is evident as he actively engages with clients, families, staff, and volunteers, gathering feedback and fostering a culture of inclusivity.

With a doctorate in sociology, Liam’s expertise in futures thinking and social change has earned him recognition as a sought-after speaker for both corporate and community audiences. He shares his insights through publications and serves as a guest researcher at Radboud University in the Netherlands, a lecturer at the University of the Sunshine Coast, and a Senior Fellow with the Centre for Postnormal Policy and Futures Studies in London. Liam’s personable leadership style and dedication to collaborative decision-making make him a trusted advocate for positive change within our organization and beyond.

Sharee Webster

Treasurer

“I am passionate about my community and giving back; I love being involved with this organisation whose mission it is to help people to age well in their own homes and communities.”

Sharee Webster, Manager of Holmans in Maroochydore since April 2007, is a Chartered Accountant with a Bachelor of Commerce from the University of Queensland. She holds certifications as a Chartered Tax Adviser from the Taxation Institute of Australia and is a Registered Tax Agent.

In July 2016, Sharee obtained her Diploma of Financial Planning, becoming a licensed Financial Adviser. Specialising in business structures, taxation advice, and Self-Managed Super Funds (SMSFs), Sharee provides strategic tax guidance to private clients, family businesses, and corporate entities.

Formerly Treasurer of the Sunshine Coast Business Women’s Network for six years, she also served on the Board of Directors of the Buderim Community Enterprises Limited, trading as the Buderim Community Bank ® Branch of Bendigo Bank, for six years. Sharee is deeply embedded in the local community and brings a wealth of experience to her role.

Elaine Jobson

Board Chair

“I am passionate about embracing a holistic approach to healthy ageing where movement, good nutrition and a sense of community are recognised as key elements to ageing well. We aim to pioneer a paradigm shift in our industry, redefining the standards of healthy ageing.”

As our new Chair of the Board, Elaine Jobson strategically positions Comlink Australia at the forefront of the healthy ageing sector. With extensive experience in health and fitness, including leading the management buyout of Jetts Fitness, Ms. Jobson brings invaluable expertise to this role.

As we redirect our focus towards becoming an industry leader, Ms. Jobson’s global experience in fostering great cultures and cultivating exceptional leaders will be instrumental in driving ongoing success. Under her leadership, we aim to mitigate the impact of age-related illnesses and create a supportive environment for seniors, promoting physical, mental, and social health.

Elaine’s vision includes a holistic approach to healthy ageing, emphasising exercise, nutrition, and community engagement. With her guidance, we are set to revolutionise healthy ageing, improving the well-being and quality of life for older Australians.

Tim Robson

Board Director

“I’m driven by being involved in effecting positive and meaningful change to people’s lives. I strive to make a positive difference in my community, our country and hopefully one day throughout the world by supporting vulnerable and disadvantaged people and communities.”

Tim is passionate about effecting positive change in people’s lives, from the local to the global level. With expertise in corporate governance for non-profits, he advises senior management and boards, while also supporting the growth of commercial enterprises. Tim’s experience spans large-scale project management, small business development, and providing governance advice to various organisations.

As the Managing Director of a Queensland-based consulting firm, he balances his professional responsibilities with community involvement. Tim serves as an Executive Director for Five Bridges Ltd, a not-for-profit Indigenous organisation, and has held leadership roles in professional and community associations. A member of the Australian Institute of Company Directors and a Fellow of the Institute of Managers and Leaders, Tim holds a Masters in Commercial Law, a Bachelor of Business, and a Diploma of Project Management.